Gaming at r 789 should always be entertainment — something you enjoy and something you can walk away from without worry. This page explains the tools we have built to keep you in control, how to recognise when gaming stops being fun, and what to do about it.
This is not a page we added because we had to. Responsible gaming is how we think about every product decision we make.
r 789 was built for Pakistani players who want a fair, enjoyable gaming experience — whether that is placing a bet on a PSL match, playing a few hands of Teen Patti, or joining a Ludo table with friends. For the overwhelming majority of our players, gaming is exactly that: entertainment. Something they do for fun, within a budget they are comfortable with, and something they step away from when the session is done.
But we also know that for a small number of players, gaming can shift from entertainment into something that causes real problems — financial stress, strained family relationships, lost hours that were meant for other things. r 789 takes that possibility seriously. Not as a legal obligation but as a genuine responsibility to the community that uses our platform every day.
That is why every responsible gaming tool on r 789 — deposit limits, session reminders, self-exclusion, and account cooling-off periods — is built directly into every account from day one. These are not features hidden in a settings menu that you have to know to look for. They are front-and-centre in your account dashboard because we want you to use them.
The goal is straightforward: r 789 wants to be a platform where gaming remains enjoyable for every single person who uses it. A player who games responsibly and has a good experience is the foundation of everything we are building. Short-term revenue from someone gaming beyond their means is not something we want, and our platform design reflects that.
Remember: Gaming should always be paid for from disposable income — money left over after all your essential expenses have been covered. If you find yourself thinking about using money set aside for rent, groceries, or your family's needs to fund gaming, please use our deposit limit or self-exclusion tool immediately, or contact our support team.
Understanding what responsible gaming is — and what it is not — is the first step to making sure it stays enjoyable.
Responsible gaming means treating every rupee you deposit at r 789 as money you are comfortable losing. Never chase a loss with money that was meant for something else. Set your budget before you start and stick to it regardless of the session's outcome.
The games and markets on r 789 are designed for entertainment. They carry a house edge — the platform is not a reliable way to generate income. If you find yourself thinking of gaming as a primary source of money, that is an important signal worth paying attention to.
Games are designed to be engaging. It is easy to lose track of how long you have been playing. Setting a session time reminder on r 789 is a simple way to check in with yourself regularly and decide with a clear head whether you want to continue or stop.
Chasing a loss — placing bigger or more frequent bets to recover money you have already lost — is one of the most common patterns that leads to problem gambling. The r 789 platform cannot guarantee you will ever recover a loss, and chasing losses almost always makes the situation worse.
Gaming is one form of entertainment among many. Responsible gaming means keeping it in perspective — making sure it does not crowd out time with family, friends, work, or other activities you value. If gaming is becoming the main thing in your day, that is worth reflecting on.
If someone in your life — a parent, spouse, or friend — has expressed concern about your gaming, please take that seriously. People who know you well often notice changes before you do. r 789 support is available 24/7 if you want to talk through your options privately in Urdu or English.
All of these tools are available in your Account dashboard right now. You do not need to contact support to activate any of them.
Set a maximum amount you can deposit in a day, a week, or a month. Once you hit your limit, no further deposits are accepted until the period resets.
Go to Account → Responsible Gaming → Deposit Limits. Choose daily, weekly, or monthly and set your cap. Changes that reduce your limit take effect immediately. Requests to increase a limit require a mandatory 24-hour waiting period before they take effect.
Set a reminder to alert you after a chosen amount of time spent actively gaming — 30 minutes, 1 hour, or any interval you prefer.
Go to Account → Responsible Gaming → Session Reminders. Choose your preferred interval. A notification will appear at the end of each interval giving you a summary of your session and the option to continue or stop.
Receive periodic pop-up messages while playing that show how long your current session has lasted and your net win/loss position for that session.
Go to Account → Responsible Gaming → Reality Check. Set your preferred frequency. The pop-up pauses the game display so you can review the information properly before deciding to continue.
Take a break from r 789 for a defined short period — 24 hours, 48 hours, 7 days, or 30 days — without fully closing your account.
Go to Account → Responsible Gaming → Cooling-Off. Select your preferred duration and confirm. During the cooling-off period you cannot log in, deposit, or place bets. All promotional communications are paused. Your account and balance are preserved for when the period ends.
Permanently suspend your r 789 account for a minimum of 6 months, or for a longer period of your choosing, up to and including permanent closure.
Go to Account → Responsible Gaming → Self-Exclusion, or contact our support team. Self-exclusion is enforced absolutely — you will be removed from all marketing lists, cannot re-open your account during the exclusion period, and cannot be overridden by any promotional communication. Minimum exclusion period is 6 months.
Set maximum amounts for a single bet, or a maximum total loss you are comfortable with in a given period, across all games on r 789.
Go to Account → Responsible Gaming → Bet Limits or Loss Limits. Daily, weekly, and monthly limits are available. As with deposit limits, reductions take effect immediately while increases require a 24-hour review period.
Everything is in your Account dashboard. Here is exactly how to find it.
Go to r789.run/login and sign in with your registered mobile number and password.
Tap or click your profile icon in the top-right corner of any page. This opens the Account menu panel.
In the Account menu you will see a dedicated "Responsible Gaming" section. All tools are listed here — deposit limits, session reminders, cooling-off, and self-exclusion.
Select the tool you want, enter your preferred setting, and confirm. Deposit limit reductions and self-exclusion take effect immediately.
If you cannot find the tools or would prefer to have a support agent activate a limit or exclusion on your behalf, contact us via live chat 24/7. Support is available in both Urdu and English.
Problem gambling is not a weakness of character and it is not something that only affects a certain type of person. It can develop gradually in anyone, often without them fully realising it until the consequences become serious. At r 789, we are committed to responsible gaming as a genuine priority — not a compliance checkbox — because we have seen what can happen when a platform prioritises revenue over player wellbeing.
The way r 789 approaches responsible gaming starts with the product itself. Every account has access to the full suite of responsible gaming tools from the day it is created. We do not gate them behind a customer service call or require documentation to activate them. If you want to set a deposit limit right now, you can do it in under 60 seconds from your account dashboard without speaking to anyone.
Our responsible gaming tools include deposit limits, loss limits, single bet limits, session time reminders, reality checks, cooling-off periods, and self-exclusion. Each of these tools works independently — you do not need to activate all of them to benefit from any one. Some players find that a weekly deposit limit of Rs 2,000 is enough to keep their gaming in comfortable territory. Others prefer a session time reminder that pops up every 45 minutes. Some may need the stronger intervention of a self-exclusion period. All of these options are valid and all are available to you.
Self-exclusion at r 789 is an absolute measure. When you request self-exclusion, your account is suspended immediately. You are removed from all marketing and promotional communications. You cannot be re-activated by calling support, creating a new account, or any other workaround. The exclusion period you set runs in full. We take this seriously because self-exclusion is most often used at a moment of clarity — a decision made when someone recognises they need a genuine break — and undermining that decision with easy workarounds would be a betrayal of the trust that comes with offering the tool in the first place.
r 789 also monitors play patterns at an aggregate level as part of our responsible gaming commitment. If our system detects patterns that are consistent with problem gambling — very large and frequent deposits, extended uninterrupted session lengths, rapid and repeated attempts to increase deposit limits — we may proactively reach out to offer responsible gaming support. This is not about intruding on your privacy; it is about making sure that the tools exist and that you are aware of them before a situation becomes serious.
These are the patterns worth recognising early — in yourself or someone you care about.
Problem gambling rarely announces itself clearly. It tends to creep in — a session that runs a bit longer than planned, a limit that gets raised "just this once", a withdrawal that gets reversed because losing felt unbearable. The earlier these patterns are recognised, the easier they are to address.
Some of the most common signs that gaming is shifting from entertainment to a problem include spending more time or money on gaming than you originally intended; feeling restless, irritable, or anxious when not playing; repeatedly trying to cut back and finding it difficult; thinking about gaming frequently throughout the day; using gaming as a way to escape stress, worry, or negative feelings; concealing how much time or money you spend on gaming from family members; borrowing money or selling items to fund gaming; or experiencing financial difficulties that are linked to gaming losses.
If several of these describe your experience, please use r 789's self-exclusion tool immediately or contact our support team. There is no judgement here — recognising and acting on these signs is the right move, and our team is equipped to help you activate the right responsible gaming tools promptly.
If you are in financial difficulty because of gaming: Please stop depositing and contact r 789 support to activate self-exclusion. Your account balance can be withdrawn and the account closed. We will process your withdrawal request as a priority in these circumstances.
Tick any statements below that apply to you over the last 30 days. This is for your own reflection — results are not sent to r 789.
I have spent more money on gaming than I originally planned.
I have tried to win back money I have lost (chasing losses).
I have felt anxious or restless when I was not able to play.
I have hidden how much time or money I spend on gaming from family or friends.
Gaming has affected my work, studies, sleep, or family time.
I have borrowed money or sold something to fund gaming.
I use gaming as a way to escape stress, worry, or bad feelings.
I have tried to reduce my gaming but found it difficult.
Register today and access Pakistan's most complete set of responsible gaming tools from day one — because gaming should always stay enjoyable.