Last Updated: January 2025

r 789 Privacy Policy – How We Handle Your Data in Pakistan

This Privacy Policy explains what personal information r 789 collects when you use our platform, how we use it, who we share it with, and what control you have over it. We have written it in plain language because you deserve to understand exactly what happens with your data — not wade through pages of legal jargon to find out.

Your Data is Protected
r 789 never sells your personal data.
256-bit SSL on every connection.
No data sold to third parties
You can request deletion
Opt out of marketing anytime

Six Things r 789 Commits to on Data Privacy

These six commitments summarise our approach. The full policy detail follows below for every area that matters.

We Never Sell Your Data

r 789 does not sell, rent, or trade your personal information to any third party for their own marketing purposes. Full stop. Your data is used to operate and improve the r 789 platform — nothing else.

256-bit SSL on Every Connection

Every page, every transaction, and every API call between your device and r 789 is encrypted using 256-bit SSL. Your login credentials, payment details, and personal data cannot be intercepted in transit.

You Control Your Data

You have the right to access the personal data r 789 holds about you, correct it if it is wrong, request that we restrict how we use it, and in many cases request that we delete it entirely. All of these requests are handled by our support team.

Opt Out of Marketing Anytime

Promotional SMS and email communications from r 789 include an unsubscribe option that is always honoured. You can also update your communication preferences directly in your Account settings without contacting support.

Minimal Data Collection

r 789 collects only the data that is genuinely necessary to operate the platform, verify your identity, process payments, and comply with legal requirements. We do not collect data speculatively or build profiles beyond what our service requires.

Clear Data Retention Limits

r 789 does not keep your data indefinitely. We retain account data for the period required by applicable law and our operating licence. When retention is no longer required, data is securely deleted or anonymised. See Section 9 for specific retention periods.

r 789

This Privacy Policy ("Policy") applies to all personal data collected by r 789 ("r 789", "we", "us", "our") through the website r789.run, any r 789 mobile application, and all services we provide. By creating an account or using the platform, you confirm that you have read and understood this Policy.

1. Who We Are

r 789 is an online casino, sports betting, and card games platform operating at r789.run and designed specifically for Pakistani players. When this Policy refers to "r 789", it means the legal entity that operates the platform and is the data controller responsible for the personal data you provide.

If you have any questions about this Policy or how r 789 handles your data, please contact our Data Protection team at support@r789.run. We aim to respond to all privacy enquiries within 48 hours.

2. Data We Collect

2.1 Data You Provide Directly

When you register an Account with r 789, you provide us with information that we need to create and maintain your Account and verify your identity. This includes your full name, date of birth, Pakistani mobile number, email address (if provided), and any documents submitted during KYC verification such as a copy of your CNIC or passport.

When you contact our support team, we collect the content of your messages and any attachments you send. When you submit a complaint or dispute, we record the details you provide. This information is used solely to resolve your issue and improve our service.

2.2 Payment Data

r 789 processes payments through regulated Pakistani payment providers — Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, and Visa/Mastercard. When you make a deposit or withdrawal, r 789 receives transaction reference numbers and the mobile number or account identifier associated with your payment method. r 789 does not store full card numbers or mobile wallet PINs. Full payment credentials are handled by the payment providers themselves under their own security standards.

2.3 Data Collected Automatically

When you use the r 789 platform, we automatically collect certain technical data to ensure the service works correctly and to protect against fraud. This includes your IP address, device type and model, operating system and version, browser type, session timestamps, pages visited and time spent on each, and in-game activity logs including bets placed, results, and account balance changes.

Why we collect technical data: Automatic data collection is essential for detecting fraudulent account activity, enforcing our one-account-per-person rule, diagnosing technical problems, and improving the performance of the r 789 platform for Pakistani users. We do not use this data to build behavioural profiles for advertising purposes.

2.4 Data from Third Parties

r 789 may receive information about you from payment providers when processing transactions, from identity verification services during KYC, or from fraud detection partners. This data supplements the information you have provided directly and is used exclusively for the same purposes.

Summary of Data Collected by r 789

Data Category Examples Purpose
Identity Data Full name, date of birth, CNIC number Account creation, age verification, KYC
Contact Data Mobile number, email address Account login, OTP verification, support
Financial Data Payment method identifier, transaction references Deposits, withdrawals, fraud prevention
Technical Data IP address, device ID, browser, OS Security, fraud detection, platform performance
Usage Data Pages visited, games played, bet history Service improvement, responsible gaming monitoring
Communication Data Support messages, complaint records Issue resolution, dispute management
r 789

3. How We Use Your Data

r 789 uses your personal data for the following purposes. We only use data in ways that are compatible with the reason it was collected.

  • Account Management: Creating and maintaining your Account, verifying your identity and age, processing login and security requests, and communicating account-related updates to your registered mobile number.
  • Payment Processing: Processing deposits and withdrawals in PKR through our payment partners, verifying that payment accounts belong to you, and maintaining transaction records for regulatory compliance.
  • Service Delivery: Providing access to games, betting markets, and all other features of the r 789 platform, personalising your experience based on your game preferences, and ensuring fair play across all games.
  • Legal and Regulatory Compliance: Fulfilling our obligations under our operating licence, reporting as required to financial authorities, preventing money laundering, maintaining records required by law, and verifying that players are not subject to self-exclusion or other restrictions.
  • Fraud Prevention and Security: Detecting and preventing fraudulent transactions, multiple account registration, money laundering attempts, and unauthorised access to player accounts.
  • Responsible Gaming: Monitoring play patterns to identify signs of problem gambling, enforcing deposit limits and self-exclusion requests, and providing intervention features where our responsible gaming tools indicate a player may need them.
  • Service Improvement: Analysing aggregate usage data to improve the platform's performance, fix technical issues, and develop new features that serve Pakistani players better.
  • Marketing (with consent): Sending you promotional communications about r 789 offers, new games, and platform updates where you have opted in to receive such communications. You can opt out at any time.

We do not use your data for: selling to advertisers, profiling you for third-party marketing, sharing with social media companies for targeting, or any purpose that is not listed above.

4. Legal Basis for Processing

r 789 processes your personal data on one of the following legal bases, depending on the specific use:

  • Contract Performance: Processing your identity data, contact data, and financial data is necessary to fulfil the contract you entered with r 789 when you registered an Account. Without this processing, we cannot provide the service.
  • Legal Obligation: Processing data for KYC, age verification, anti-money-laundering checks, and transaction record keeping is required by law and our operating licence. We cannot make this processing optional.
  • Legitimate Interests: Processing technical and usage data for fraud prevention, platform security, and service improvement is based on our legitimate interest in operating a secure and high-quality platform. We have assessed that this interest does not override your privacy rights, given the limited nature of the data involved.
  • Consent: Processing your contact data for marketing communications is based on your consent. You may withdraw this consent at any time without affecting the rest of your Account.

5. Who We Share Your Data With

5.1 Payment Providers

r 789 shares necessary financial data with our payment processing partners — Easypaisa, JazzCash, NayaPay, SadaPay, and card processors — to facilitate deposits and withdrawals. These partners receive only the data necessary to process your specific transaction and are contractually bound to use it for no other purpose.

5.2 Identity Verification Partners

For KYC verification, r 789 may use a third-party identity verification service. Your identity documents are shared with this service solely for verification purposes and are not retained by them beyond the verification process.

5.3 Fraud Prevention Services

r 789 uses fraud detection technology that may involve sharing device fingerprint data, IP addresses, and transaction patterns with a fraud prevention partner. This data is used exclusively to protect r 789 and its players from fraudulent activity.

5.4 Regulatory Authorities

r 789 is legally required to share certain data with regulatory and law enforcement authorities when requested under applicable law. Such disclosures are made only when legally required and only to the extent required.

5.5 No Sale of Data

r 789 does not sell, rent, or otherwise transfer your personal data to any party for their own commercial use. The sharing described in sections 5.1 to 5.4 above is the complete list of third parties who may receive your data, and in every case the sharing is limited to what is strictly necessary for the stated purpose.

6. Cookies and Tracking Technologies

6.1 What Cookies We Use

r 789 uses cookies — small text files stored on your device — to operate the platform correctly and improve your experience. We use three categories of cookies:

  • Essential Cookies: Required for the platform to function. These manage your login session, remember your language preferences, and ensure games load correctly. You cannot opt out of essential cookies without stopping the use of the platform.
  • Analytics Cookies: Collect anonymised data about how players use the r 789 platform — which pages are most visited, where errors occur, and how players navigate between sections. This data is aggregated and cannot identify you individually. It is used to improve the platform.
  • Security Cookies: Used for fraud detection purposes, including identifying unusual login patterns or multiple-account behaviour. These are essential to the security of the platform.

6.2 Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to block third-party cookies or clear stored cookies. Please be aware that blocking essential cookies will prevent you from logging in to your r 789 Account. r 789 does not use advertising cookies or place tracking pixels that follow you to other websites.

No cross-site tracking: r 789 cookies are only active on the r 789 platform. We do not participate in cross-website advertising networks and your browsing activity on other sites is not visible to r 789.

7. Your Rights Over Your Data

As a player at r 789, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team at support@r789.run. We will respond within 30 days.

Right of Access

You can request a copy of all personal data r 789 holds about you. We will provide this in a readable format within 30 days of your request.

Right to Correction

If any personal data r 789 holds about you is incorrect or out of date, you have the right to have it corrected. Most basic details can be updated directly in your Account settings.

Right to Deletion

You may request that r 789 delete your personal data. We will honour this where there is no legal obligation to retain the data. Certain financial records must be kept for regulatory compliance regardless of a deletion request.

Right to Restrict Processing

You can ask r 789 to limit how we use your data — for example, to keep records while you dispute their accuracy. During a restriction, we will only store your data, not use it for other purposes.

Right to Data Portability

For data you have provided directly to r 789 and that we process on the basis of your consent or contract, you may request a machine-readable export of that data.

Right to Object

You may object to r 789 processing your data for marketing purposes at any time. You may also object to processing based on legitimate interests where you believe your rights outweigh our interests.

r 789

8. Marketing Communications

r 789 may send you promotional SMS messages about new games, bonus offers, and platform updates if you have opted in to receive marketing communications. You are asked about this preference during registration and can change it at any time in your Account settings.

Every marketing message from r 789 includes clear instructions on how to unsubscribe. Once you unsubscribe, you will be removed from marketing lists within 48 hours. You will continue to receive transactional messages — such as deposit confirmations, withdrawal notifications, and security alerts — regardless of your marketing preference, as these are necessary for the operation of your Account.

We will never send you unsolicited promotional messages if you have not opted in, and we will never contact you by any channel other than your registered mobile number or email address without your explicit permission.

9. Data Retention

r 789 retains your personal data only for as long as it is necessary for the purpose it was collected, or as required by applicable law and our operating licence. The following retention periods apply:

  • Account and identity data: Retained for the duration of your Account and for 5 years after Account closure, to comply with anti-money-laundering and gaming regulatory requirements.
  • Transaction records: Retained for 7 years from the date of each transaction, as required by financial regulations applicable to our operating licence.
  • Support communication records: Retained for 2 years from the date of the last communication, to allow dispute resolution and quality assurance review.
  • Technical and usage logs: Anonymised after 12 months. Identified logs are deleted after 12 months unless they relate to an open investigation or dispute.
  • Marketing consent records: Retained for the duration of your Account and for 2 years after Account closure, as evidence of consent.

When data reaches the end of its retention period, r 789 securely deletes or anonymises it so that it can no longer be linked to you as an individual.

10. Data Security

r 789 takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it:

  • Encryption in transit: All data transmitted between your device and r 789 is protected by 256-bit TLS/SSL encryption. This applies to every page of the platform, not just payment pages.
  • Encryption at rest: Personal and financial data stored in r 789's systems is encrypted at rest. Even in the event of a database compromise, this data cannot be read without the encryption key.
  • Access controls: Access to systems containing personal data is restricted to r 789 staff who require it to perform their specific job function. Access rights are reviewed regularly and revoked when no longer needed.
  • Two-factor authentication: r 789's internal systems use two-factor authentication for all staff access. We also recommend that players use strong, unique passwords for their r 789 Accounts.
  • Security monitoring: r 789's systems are monitored continuously for unusual access patterns, intrusion attempts, and data exfiltration indicators.

Despite these measures, no internet-based service can guarantee absolute security. r 789 will notify you promptly if a data breach occurs that is likely to result in a risk to your rights and freedoms, in accordance with our notification obligations.

11. Children's Privacy

r 789 is strictly intended for adults aged 18 years and above. We do not knowingly collect personal data from anyone under the age of 18. Age is verified during registration using the date of birth provided, and r 789 reserves the right to request documentary evidence of age at any time.

If r 789 discovers that personal data has been collected from a person under the age of 18, that Account will be closed immediately, winnings will be forfeited, and deposits will be returned to the original payment source. Deposited funds cannot be returned if they were submitted from a payment account that r 789 cannot trace. If you believe a minor has registered an Account on r 789, please contact us immediately at support@r789.run.

12. Changes to This Privacy Policy

r 789 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes — those that meaningfully affect how we collect or use your data, or that affect your rights — we will notify you by SMS to your registered mobile number at least 7 days before the changes take effect.

The "Last Updated" date at the top of this Policy reflects when it was most recently changed. We recommend reviewing this page periodically. Your continued use of r 789 after the effective date of any changes constitutes your acceptance of the updated Policy.

13. Contact Us

For any questions, concerns, or requests related to your personal data and how r 789 handles it, please reach out to us through any of the following channels:

  • Email: support@r789.run — for data access requests, deletion requests, or privacy complaints
  • Live Chat: Available 24/7 within your Account dashboard, in both Urdu and English
  • Response Time: r 789 will acknowledge privacy-related requests within 48 hours and provide a full response within 30 days

If you are not satisfied with our response to a privacy concern, you may escalate the matter to the relevant regulatory authority under applicable Pakistani law. r 789 will cooperate fully with any such investigation.

256-bit SSL
No Data Selling
Opt-Out Anytime
Data Deletion Right
24/7 Support

Play at r 789 – Where Your Data and Your Money Are Both Protected

We have been transparent about exactly how we handle your data. Join 500,000+ Pakistani players on a platform that takes privacy as seriously as it takes fair play.